THE NORTHSTAR ADVANTAGE
NorthStar provides Master Services Agreements that offer no-cost, no-risk, pre-negotiated arrangements that put pricing and response logistics in place before an emergency. This pre-planned approach assists clients with business continuity planning to minimize business interruption and downtime in the event of an emergency. In the event of a natural or man-made disaster or emergency, NorthStar Recovery Services offers 24-hour response and can be onsite within hours. We work tirelessly to get our clients' businesses back online in a timely fashion and help attain maximum value from insurance coverage by facilitating communication with insurance companies, claims adjusters and brokers.
CUSTOM-DESIGNED SELF PERFORMED SERVICES
- Small- to large-scale cleanup and recovery projects
- Pre-Recovery planning
- Damage inspection and assessment
- Structural restoration and remediation
- Content restoration from documents to high-tech electronics and data
- Demolition, debris removal, and disposal
- Moisture control and dehumidification
- Fire, water and smoke damage recovery
- Largest arsenal of environmental and heavy demolition equipment in the industry
- Own state-of-the-art desiccant and dehumidification equipment dedicated to emergency response needs
- Provide temporary facilities such as offices and housing
NorthStar prides itself in providing a best in class management program. Understanding that its clients are in need of consistent, reliable and cost-efficient disaster recovery services, NorthStar provides those services through a custom tailored account management program. NRS’ multi-faceted approach provides a combination of operational performance, clear concise communications, accounting and reporting and training webinars. Our personalized client relationships provide individual solutions before an emergency to pre-establish procedures that will expedite emergency response services in the event of property damage or loss.
OUR NATIONAL ACCOUNT MANAGEMENT PROGRAM
- Pre-established development of individual clients' portfolio, including time and cost projections
- Single point of contact for all accounts offering an individualized solution for your specific needs
- Damage inspection and assessment
- Customized Standard Operating Procedures (SOP’s) providing Annual Strategic planning sessions to establish expectations and needs
- Interactive mapping program loaded with crucial information, such as location, facility contact information, year built, type of construction, total square footage, power requirements, priority areas and access information.
- Complimentary customized training programs by renowned industry experts